Jessica Pun

Biography

As someone who is always looking for a better way to do something, digital product management was the perfect profession that gave Jessica the creative problem solving space to develop solutions to meet customer needs. During the pandemic, Jesscia helped bring a booking tool to market that enabled access to vaccines - this tool is still being used across Loblaws and Shoppers Drug Mart pharmacies to book multiple health services. Jessica currently works at Manulife on the Global Digital Acceleration team, leading the strategy, planning, and delivery of core digital capabilities across Manulife's products.

What inspired you to join the TPMA volunteer team?

I’ve found that the most successful people regularly make the time to build connections and community, and always think about how they can add value. This principle has served me well in my personal and professional life.

What makes volunteering at TPMA meaningful?

TPMA is a place that brings passionate product people together to talk about ideas, challenges and learnings in an ever-evolving profession. As a naturally curious person, this opportunity to grow excites me! Being a volunteer also allows me to play an active role in growing the community, and giving back.

What advice would you give to others who might want to volunteer?

Always start by thinking about how you can add value. Think about what you are good at, what time commitment is realistic for you and then follow through! This approach allowed me to meaningfully contribute to the TPMA community, which in turn, has expanded my network, added new skills to my product toolkit, and opened up the doors to even more opportunities for growth.